Reporting Municipal Issues

This guide will help you report various municipal issues directly to the City of Johannesburg. Reporting these issues helps ensure they get addressed and improves our community.

For each issue, we've provided the appropriate reporting channels and steps to follow.

Common Issues

๐Ÿ’ก Power Outages

Report electricity outages, power failures, or electrical infrastructure issues.

How to report:

citypower.mobi 011 490 7484 citypower.co.za @CityPowerJhb

How to register on citypower.mobi? View guide

๐Ÿšฐ Water Issues

Report water outages, leaking pipes, water quality issues, or sewage problems.

๐Ÿ›ฃ๏ธ Road Issues

Report potholes, damaged roads, missing manhole covers, or road hazards.

๐Ÿšฆ Traffic Signals

Report faulty traffic lights, missing street signs, or traffic signal issues.

๐Ÿ—‘๏ธ Waste Collection

Report missed garbage collection, illegal dumping, or waste management issues.

๐ŸŒณ Parks & Green Spaces

Report issues with public parks, overgrown vegetation, or fallen trees.

๐Ÿš” Public Safety

Report safety concerns, bylaw violations, or emergency situations.

๐Ÿงพ Billing Issues

Report billing problems, account queries, or payment issues.

๐Ÿ“Š Meter Readings

Submit your municipal meter readings.

Tips for Effective Reporting

  • Be specific about the location (street name, nearest intersection, landmarks)
  • Take photos of the issue when possible
  • Get a reference number for your report and keep it for follow-up
  • Follow up if the issue isn't resolved within a reasonable timeframe
  • Share the outcome with neighbors to help others know what works

General City Contact

For any other municipal issues not listed above:

Contact Us

Have questions or want to get involved with the Darrenwood Residents Association?